If you want to put your company in a position to be successful, you need to make sure that your employees are happy. Right now, there are a lot of employees who are switching jobs quickly, and you must make sure that you encourage your employees to stick around. One of the ways you can do so is to collect feedback using a pulse survey schedule. It can be a challenge to collect feedback from your employees, and it can be an even bigger challenge to make sure you use this information wisely. What are a few of the top ways you can collect feedback from your employees? Take a look at some of the most important tips below.
1. Generate New Employee Surveys
First, you need to generate a new employee survey. That way, you can figure out if your new employees feel like they are a part of the team. There are different times when you can administer these surveys, but a lot of companies like to administer new employee surveys after they have been working for a month. That way, you can understand what is working well for your new employees and what they still need help with. If you put your new employees in a position to be successful by collecting feedback from them, you should have an easier time convincing them to stay.
2. Anonymous Online Portals
You may also want to set up an anonymous online portal where your employees can share feedback with you. Sometimes, employees are hesitant to tell you what they really want to say because they are afraid of retribution. Therefore, you may want to have a way for them to do so anonymously. It is helpful to have an anonymous online portal that they can use to submit information. Of course, a lot of people are very hesitant to use the internet, as it can be hard to be anonymous. Therefore, you may want to have a physical box into which employees can drop some suggestions.
3. Annual Feedback Sessions
You should also try to conduct annual feedback sessions with your employees. What this means is that you need to meet with them at least once per year in a formal setting. This is a chance for you to provide them with feedback, but it is also a chance for them to provide you with feedback. It has to go both ways. You need to show that you are not only holding your employees accountable but that you are giving them an opportunity to hold you accountable. If they have a suggestion for you, it is something that you should take seriously. If you notice a theme, make sure you showcase to your employees that you are doing everything you can with that information to meet their expectations.
4. Have Peer Feedback as Well
In addition to you collecting feedback from your employees, you need to give your employees a chance to be evaluated by their peers. Even though this can be awkward, there are ways for you to make this process useful. A lot of employees are more open to hearing feedback from their peers because their peers work with them on a regular basis. It might even be something you can incorporate at the end of every project. If there is a project that is coming to an end, you may want to provide your employees with a chance to share feedback with one another.
5. Conduct Exit Interviews
Finally, you need to make sure that you conduct exit interviews from time to time as well. If you know you have an employee changing jobs, you need to meet with them before they leave. This is a chance for you to learn more about why they are leaving, anything you could have done differently, and any suggestions they have for helping you improve the workplace. A lot of employees care deeply about the people they work with. Therefore, employees should be open to you conducting exit interviews with them. This is an opportunity for them to provide you with feedback that you can use to improve the work environment of their former co-workers. Make sure you incorporate these interviews into your schedule.
Collect Feedback From Your Employees Regularly
If you are looking for a way to collect information from your employees, there are plenty of options available. It is important to remember that you do not necessarily need to stick with one method. It is critical for you to take a well-rounded approach to your feedback collection methods. That way, you have lots of information time for multiple directions, and you can synthesize it together to figure out what you should do next. If you collect feedback from your employees, you should be able to increase your retention rate.