So you get ahold of a plumbing company, and they tell you to go to their website instead of immediately answering your request. Or maybe you call them, and they have you troubleshoot some things yourself before they decide to give you a quote. Some people who are old fashioned actually hinder from this, and become quite irritable, because a plumber isn’t going to come to their house and simply just plunge their toilet or drain for them. However, the year is 2019, and with technological advancements, plumbers are able to offer more favors to help people now more than ever. In this guide we’ll give you some advice on how they’re helping homeowners more.
They Won’t Do It
As we mentioned earlier, we’ve seen countless reviews on a plumber being contacted and the homeowner was told that the plumber wouldn’t do something. They’re not being rude, they’re letting you know what they do handle, and what they don’t handle because they would rather you not waste your money.
If you look into most plumbing companies in your area, the best and more reputable ones around you actually have a website in place. You may notice negative reviews from customers complaining that all they did was be told to check the website, or that the plumber wouldn’t do something they were requesting because they didn’t troubleshoot it.
Many plumbers with websites will happily tell people of DIY remedies, and ways that they can troubleshoot first. Again, just like the first paragraph, this is to save their customers time and money. If you called a plumber and all you needed to do was just plunge your toilet, or even just replace simple toilet hardware (like a flange flapper), then you’re saving possibly hundreds of dollars and should be grateful.
Using Online Contact Forms
Most plumbers in the new century are not only using websites, but chatbots, contact forms, and more so that they get notified when a customer sends an e-mail, calls them, or even connects with them on social media. Not only that, but some may even use answering services so that they can be sure to never miss an important customer call and follow up with you. If you ever contact a plumber and don’t get to speak with them directly, just be patient, it usually isn’t but a small matter of time before they get ahold of you. However, you do have to realize that you’re not their only customer either.
One of the most friendly services that we’ve found that happily gives advice to their customers and builds long lasting relationships is a company called Coreplumbingsd.com. They’re a father and son team of honest and faithful men passionate about other people and offering the best services that they could possibly provide, even if that’s just giving them advice. Otherwise, they offer reasonable prices and you can even get a high quality quote online or over the phone with ease just by visiting their website. Want to know all of the services they provide? Simply head over to their website and you can see the many things they are capable of.